Angelo & Jennette Volpe Library
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TLC Testing
Student Survey
| 2022-2023 (5,102 responses) |
2021-2022 (4,342 responses) |
2020-2021 (1,768 responses) |
2019-2020 (1,024 responses) |
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| Satisfaction with overall TLC testing experience | 94% satisfied | 6% unsatisfied | 92% satisfied | 8% unsatisfied | 93% satisfied | 7% unsatisfied | 93% satisfied | 7% unsatisfied |
| Were you pleased overall with the TLC testing physical environment? | 97% yes | 3% no | 94% yes | 6% no | 96% yes | 4% no | 96% yes | 4% no |
| Satisfaction with TLC testing staff interactions | 97% satisfied | 3% unsatisfied | 96% satisfied | 4% unsatisfied | 96% satisfied | 4% unsatisfied | 97% satisfied | 3% unsatisfied |
| Scheduling an appointment was easy | 97% agree | 3% disagree | 97% agree | 3% disagree | 97% agree | 3% disagree | 95% agree | 5% disagree |
Exam Summary
| 2022-2023 | 2021-2022 | 2020-2021 | 2019-2020 | |
| Computer-based exams taken | 3,875 | 3,734 | 1,318 | 1,058 |
| Unique computer-based exams given | 152 | 105 | 62 | 94 |
| Paper/pencil exams taken | 1,227 | 467 | 906 | 132 |
| Unique paper/pencil exams given | 95 | 60 | 59 | 17 |
| Exams taken with accommodations | 114 | 64 | 33 | 24 |
| Unique professors using TLC Testing | 38 | 38 | 29 | 19 |
| Unique examinees using TLC Testing | 2,254 | 2,028 | 1,170 | 863 |
| Overall total exams taken | 5,102 | 4,201 | 2,224 | 1,190 |
Exam Types
| 2022-2023 | 2021-2022 | 2020-2021 | 2019-2020 | |||||
| # of exams taken | total hours spent | # of exams taken | total hours spent | # of exams taken | total hours spent | # of exams taken | total hours spent | |
| ACCUPLACER | 255 | 571 | 312 | 741 | 171 | 257 | 43 | 36 |
| CAT (Critical Thinking Assessment Test) | 0 | 0 | 0 | 0 | 0 | 0 | 60 | 62 |
| CCTST | 728 | 774 | 748 | 671 | 102 | 86 | n/a | n/a |
| Major field tests | 110 | 254 | 48 | 126 | 72 | 126 | 51 | 60 |
| Meazure Learning | 38 | 142 | ||||||
| Tech course exams | 3,946 | 5,696 | 3,078 | 4,305 | 1,871 | 1,619 | 719 | 575 |
| TN eCampus | 15 | 33 | 14 | 28 | 6 | 6 | 312 | 314 |
| Other proctoring | 10 | 26 | 1 | 5 | 2 | 13 | 4 | 4 |
| TOTALS: | 5,102 | 7,497 | 4,201 | 5,876 | 2,224 | 2,107 | 1,189 | 1,051 |
TLC Testing Notes
2022-2023: Testing increased again this year in both total exams and total hours. The College of Arts & Sciences began offering their major field test in the TLC, and Tech Course Exams increased again. This year Meazure Learning, a standardized test vendor, approved the TLC as a testing site. Satisfaction remains high.
2021-2022: Testing was back at full capacity, and traffic essentially doubled. Tech Course Exams and CCTST exams increased significantly.
2020-2021: Due to the pandemic, testing operated at reduced capacity the entire year. However, the TLC still proctored twice as many exams as last year, with the most significant increase in paper/pencil exams. TLC Testing saw more unique courses, professors, exams, and students this year.
2019-2020: This was the first year of TLC testing beginning in Fall 2019. Testing was then closed in spring once the university went to completely online classes in March 2020 due to COVID.
